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cancellation policy

don’t like the initial designs?

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If you are not happy with the design produced for the first feedback you are not obliged to pay for the time taken to complete the initial design. The only cost you will face a $50 Cancellation Fee.

If a project is cancelled by Killer Aesthetic, due to unforeseen circumstances, any costs  will be refunded in full to the client in a timely manner.

getting a full refund?

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No, by the final stage of the process, you can no longer get a full refund. If you are unhappy with the designs in the initial stages, please advise and we will come to an agreement on how to move forward. It is expected that by the final stage of the design process you would have had multiple opportunities to express your dislike with the direction we have gone with the design. Don’t be afraid to speak out your opinion. We have countless skills here at Killer Aesthetic but mind reading is not one of them, so help us help you.