CUSTOMER RELATIONS OFFICER
We are looking for a person with a bright and energetic personality, excellent communication skills and phone manner. Experience in a similar role is not necessary but is looked upon favourably.
This role begins by being given two of our existing clients and then building a database for potential clients.
You will be responsible for all relations with customers on your database (answering call, texts and attending meetings)
You will be responsible for the organisation of your client's projects & ensuring deadlines and expectations are met.
You must have an eye for detail, double checking that the customers requests are met before forwarding on the designs created by the designer.
We are looking for someone who excels at building rapport with others, and follows through with AMAZING customer service
As well as someone who can build strong relations with the printers and suppliers, again ensuring jobs are arriving on time.
*** Please note all customer relation officers start on Trial Basis, for 3 months you are paid at 10%, 6 months at 15% and finally 20% after your 6 month trial period.
20% Customer Relations Manager
50% Costs + Business