1. Plan, first.
We have set project guidelines stated in your estimate/invoice that are agreed upon at the commencement of your project, please enquire if you would like any clarification before accepting.
2. Tell us everything about you and your target audience.
The more we understand about your brand the better we can create design elements that your customers can connect with.
3. Involve every decision maker from the beginning.
If you are hiring or have an internal marketing manager, make sure you fill the forms we provide you with them. We do NOT start the project until they are supplied to us so we can complete the task efficiently as possible. We understand in bigger businesses, that this can prove difficult so suggest asking them to sign off the brief before project commencement.
4. Give as much information as possible when filling in our forms.
When you commence a design request with Killer Aesthetic, you will be asked to fill in forms tailored to give us all the information to create a design. We may have design superpowers but we (unfortunately) are not mind readers; the more information you provide to us the easier it will be for us to produce a design that aligns with the design you're picturing in your head.
5. Limit the changes.
If you follow the above steps, we most likely will be able to produce a design for you that falls within the original guidelines. If you want to have full control over the project and direct us through every step, we suggest hiring us on a per hour basis. We can come into your office and work with you one-on-one to ensure you produce what you require as efficiently as possible.
A change is any modification made to the initial drafts provided by the graphic designer. To be only charged once, all modifications must be listed in one email/message and able to be completed within 1 hour. Extra changes are charged at $30. We will list all your changes on your final invoice so you have a permanent copy.
If you are not happy with the design produced for the very first feedback you are not obliged to pay for the time taken to complete the initial design and will only face a $50 Cancellation Fee. Once you make changes to your chosen design(s) however, you will be agreeing that you would like to proceed and any cancellation mid-project will be charged at a per hour basis.
Please inform the designer in writing before the project commences if any material or information provided is confidential.
Graphic design, web design, photography and web design are all highly creative and subjective art forms. As such Killer Aesthetic take every possible care with professional advice offered and any suggested creative concepts and/or their implementation, however, the KA cannot be held responsible for variations between expectation and outcome.
All information contained in this website is intended for general information purposes only. We try to keep the information up-to-date and ensure that it is correct, however, we make no warranties of any kind concerning the accuracy, completeness, suitability, reliability, or availability of the information contained in this website, or any products, services, links, or graphics that may be found on this website. Use this information at your own risk. Killer Aesthetic will not be held liable for any loss or damage, or loss of data from your use of this website, or in connection with this website.